Student Housing Matters

"I may not have direct contact with our clients and owners and residents, but when I can fix a problem, or solve an issue for someone, that's what gives me satisfaction every day," — Tamiko Thompson 

Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future."

On this episode of Student Housing Matters, Kern Williams, COCM's Regional Vice President, sits down with Tamiko Thompson, Accounts Payable Manager, who has been with COCM since March 1997.

Tamiko shares the story of her unexpected hiring at COCM and her initial impression of the company. Then she reflects on the evolution and remarkable changes she has witnessed over the years, with a focus on the transformative impact of technology on the accounts payable process.

Gain valuable insights from Tamiko's extensive experience as she shares the essential role of remarkable service, the unwavering commitment to excellence in student housing management, and her anticipation for what lies ahead at COCM. Plus, discover what brings her the greatest satisfaction in her role as the Accounts Payable Manager. 

Topics Covered 

Tamiko shares her journey to COCM and her initial impressions of the company

Tamiko's role as the Accounts Payable Manager and the daily functions of the AP process

The changes Tamiko has witnessed over the years, including technological advancements and the vendor verification process

How COCM has evolved over the years by embracing innovation while maintaining a strong focus on exceptional service

The #1 thing that brings Tamiko satisfaction in her job

The significance of remarkable service and its impact on client satisfaction

Tamiko’s anticipation for the future at COCM, including plans for continued growth and success

How COCM's 20th-anniversary celebration reflects the company's commitment to progress and excellence in student housing management 

Connect with Tamiko and Kern

Student Housing Matters

Student Housing Matters on Facebook

Student Housing Matters on Twitter

Capstone On-Campus Management

Email media@cocm.com  

Direct download: Student_Housing_Matters_-_Tamiko_and_Kern.mp3
Category:Join The Conversation Podcast -- posted at: 10:00am CDT

In this episode of the Student Housing Matters Podcast, host Alton Irwin, Chief Marketing Officer COCM, celebrates the 20th anniversary of Capstone On-Campus Management by looking back at the company's early days. He is joined by three longtime employees of COCM: 

Doug Brown is the President and Founder of COCM. Doug's passion for higher education and dedication to fostering partnerships have been instrumental in shaping COCM's success. His visionary leadership has led the company to become a leader in managing student housing, challenging industry norms, and setting new standards along the way. 

Michelle Smith, the Regional Vice President at COCM, drives growth and exceeds expectations through exceptional leadership. With a talent for building strong university relationships and mentoring her team, Michelle's contributions have made a lasting impact on the student housing industry.

Marsha Sapper, the Senior Vice President for Business Systems at COCM, brings extensive expertise and invaluable insights to the company. Marsha's commitment to innovation and ability to navigate complex challenges have made her an invaluable asset to COCM's success in the dynamic student housing landscape.

The discussion kicks off with the guests sharing how they came to join COCM, and Doug shares a behind-the-scenes look at the events that led him to establish COCM. The conversation then delves into memorable moments from the early days of COCM and reflections on the company's growth and the importance of promoting from within.

Join Alton and the guests as they reflect on the journey of COCM, from its humble beginnings to becoming a leader in managing student housing. Hear their stories, insights, and the lessons they've learned along the way.

Topics Covered 

Reflecting on 20 years: celebrating COCM's journey of success, innovation, and impact

The journey begins: how COCM found its footing in the student housing industry

Insights into the early days of hiring at COCM

How COCM built strong relationships with universities

Revolutionizing the approach to managing student housing programs

The key to transforming troubled projects into success stories

Nurturing talent and cultivating long-term employee success

How COCM provides career acceleration and diverse exposure

Sharing the lessons learned: wisdom and advice for new employees entering the student housing field

Connect with Doug Brown

Doug on LinkedIn

Connect with Michelle Smith

Michelle on LinkedIn 

Connect with Marsha Sapper

Marsha on LinkedIn 

Connect with Alton Irwin

Student Housing Matters

Student Housing Matters on Facebook

Student Housing Matters on Twitter

Capstone On-Campus Management

Alton on LinkedIn

Email media@cocm.com  

Direct download: Student_Housing_Matters_-_Doug_Interview.mp3
Category:Join The Conversation Podcast -- posted at: 10:00am CDT

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