Tue, 23 May 2023
"I may not have direct contact with our clients and owners and residents, but when I can fix a problem, or solve an issue for someone, that's what gives me satisfaction every day," — Tamiko Thompson Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future." On this episode of Student Housing Matters, Kern Williams, COCM's Regional Vice President, sits down with Tamiko Thompson, Accounts Payable Manager, who has been with COCM since March 1997. Tamiko shares the story of her unexpected hiring at COCM and her initial impression of the company. Then she reflects on the evolution and remarkable changes she has witnessed over the years, with a focus on the transformative impact of technology on the accounts payable process. Gain valuable insights from Tamiko's extensive experience as she shares the essential role of remarkable service, the unwavering commitment to excellence in student housing management, and her anticipation for what lies ahead at COCM. Plus, discover what brings her the greatest satisfaction in her role as the Accounts Payable Manager. Topics CoveredTamiko shares her journey to COCM and her initial impressions of the company Tamiko's role as the Accounts Payable Manager and the daily functions of the AP process The changes Tamiko has witnessed over the years, including technological advancements and the vendor verification process How COCM has evolved over the years by embracing innovation while maintaining a strong focus on exceptional service The #1 thing that brings Tamiko satisfaction in her job The significance of remarkable service and its impact on client satisfaction Tamiko’s anticipation for the future at COCM, including plans for continued growth and success How COCM's 20th-anniversary celebration reflects the company's commitment to progress and excellence in student housing management Connect with Tamiko and Kern
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Email media@cocm.com
Direct download: Student_Housing_Matters_-_Tamiko_and_Kern.mp3
Category:Join The Conversation Podcast -- posted at: 10:00am CDT |
Fri, 19 May 2023
In this episode of the Student Housing Matters Podcast, host Alton Irwin, Chief Marketing Officer COCM, celebrates the 20th anniversary of Capstone On-Campus Management by looking back at the company's early days. He is joined by three longtime employees of COCM: Doug Brown is the President and Founder of COCM. Doug's passion for higher education and dedication to fostering partnerships have been instrumental in shaping COCM's success. His visionary leadership has led the company to become a leader in managing student housing, challenging industry norms, and setting new standards along the way. Michelle Smith, the Regional Vice President at COCM, drives growth and exceeds expectations through exceptional leadership. With a talent for building strong university relationships and mentoring her team, Michelle's contributions have made a lasting impact on the student housing industry. Marsha Sapper, the Senior Vice President for Business Systems at COCM, brings extensive expertise and invaluable insights to the company. Marsha's commitment to innovation and ability to navigate complex challenges have made her an invaluable asset to COCM's success in the dynamic student housing landscape. The discussion kicks off with the guests sharing how they came to join COCM, and Doug shares a behind-the-scenes look at the events that led him to establish COCM. The conversation then delves into memorable moments from the early days of COCM and reflections on the company's growth and the importance of promoting from within. Join Alton and the guests as they reflect on the journey of COCM, from its humble beginnings to becoming a leader in managing student housing. Hear their stories, insights, and the lessons they've learned along the way. Topics CoveredReflecting on 20 years: celebrating COCM's journey of success, innovation, and impact The journey begins: how COCM found its footing in the student housing industry Insights into the early days of hiring at COCM How COCM built strong relationships with universities Revolutionizing the approach to managing student housing programs The key to transforming troubled projects into success stories Nurturing talent and cultivating long-term employee success How COCM provides career acceleration and diverse exposure Sharing the lessons learned: wisdom and advice for new employees entering the student housing field Connect with Doug BrownConnect with Michelle SmithConnect with Marsha SapperConnect with Alton IrwinStudent Housing Matters on Facebook Student Housing Matters on Twitter Email media@cocm.com
Direct download: Student_Housing_Matters_-_Doug_Interview.mp3
Category:Join The Conversation Podcast -- posted at: 10:00am CDT |