Perspectives on Student Housing Facilities and Operations - Recorded LIVE at the 2019 Annual Meeting with COCM Assistant Directors

 

Every year COCM hosts an Annual Meeting in Birmingham, Alabama. In February, COCM’s Assistant Directors fly in from over 40 different sites for a week of learning, listening, sharing, and building community amongst fellow student housing professionals.

 

Being an Assistant Director of Housing can mean many things. Depending on the particular site, AD’s have a variety of roles, responsibilities, and challenges in facilities, maintenance, operations and res life. During one session at the 2019 Annual Meeting we sat down with four of our assistant directors to discuss their experiences and perspective from what they have learned at their own site.

 

Our panelists are from very different sites with different students – and with that we get some great insight from their unique perspectives. Learn about all that goes into running on-campus housing and the creative ways these individuals have approached their everyday work to create an environment for student success.

 

The Panel Participants:

 

Omar Mahmoud, Assistant Director for Operations at The Heights at Montclair State University

Chris Adams, Associate Director of Maintenance Operations at South Campus Commons at Univ. of Maryland

Lupita “Pete” Morales, Assistant Director for Housing Business Operations at Green River College

Ryan Rosevelt, Assistant Director of Residence Life, First Year Residence Halls at Marshall University

 

Topics Covered

How you explain what you do in your role as an assistant director to your friends and family

Perspectives on both operations responsibilities as well as facilities responsibilities

What issues they see most often in their site-specific role, and how they manage that issue

The importance of walking alongside students on their individual journey

Working with international students who are adapting to being away from home

Educating residence on how to use appliances as well as how to deal with maintenance issues

Looking at new things like technology that student are interested in having in their residence hall

Lessons learned through their years of experience

How to grow in your career through these lessons learned

How being valued as an employee changed perspective on worth

How student housing is so much more than just putting students in rooms

 

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